Policies for the company website: which ones and who needs them
If your foreign company offers goods or services on its website, and even if it uses it solely as a platform for publishing news, it is important to have all the necessary documentation for the legal and safe operation of this platform. It is not just a recommendation but a critical element to ensure company protection and compliance with international laws. Some companies work without these documents, but, as a rule, this lasts until the first dissatisfied client or inspection by a regulatory authority.
We will share recommendations on the key documents that are essential for each site. Our offerings are based on two important European regulations: the General Data Protection Regulation (GDPR) and the EU Cookie Law (E-Privacy Directive). These regulations are mandatory for all companies serving clients from the EU, UK, Iceland, Norway, Liechtenstein and Switzerland, which is relevant for almost all foreign companies.
We emphasize that the specific set and content of documents depend on the type of company, the business's characteristics and the website's content. Although there are automated services for generating such documents, they often do not consider the unique details of a particular case, which can later lead to disputes, conflicts and complaints. Therefore, the development of these documents should occur individually for each case.
The three main reasons why it is necessary to have appropriate legal policies are:
1) Legal Requirement: Violating international data protection laws will inevitably result in significant fines and penalties. For example, Europe's GDPR strictly regulates personal data processing.
2) Protection from lawsuits: A clear and transparent offer with detailed terms of service will protect you from lawsuits and costly litigation in case of customer disputes.
3) Reputation and loyalty among the audience: when users see that a company takes the protection of their personal data seriously and has clear rules of responsibility, this significantly increases trust in the brand.
Having examined the risks associated with the lack of necessary documents on a website, let's discuss what specific policies are required for various types of websites of foreign companies.
4) Sites selling services or goods: if your site allows you to make purchases, you must have a Public Offer, Refund Policy and Disclaimer. A public offer functions as a contract between you and the buyer, while a return policy and disclaimer help manage customer expectations and limit legal liability.
5) Financial Sites: it is also important to have anti-money laundering (AML) compliant policies for sites involved in financial transactions.
You must develop appropriate documents for each feature if your site fits the above types. Each policy plays a unique role in creating a secure and lawful online environment and requires a tailored approach and regular updates to keep up with changing legal requirements and your customers' needs.
By contacting Antwort Law, you will receive specific assistance in the following areas:
- Developing specialized legal documents: creating accurate and tailored documents that meet the specifics of your site and legal requirements;
- Prevention of legal risks: prevention of potential legal problems related to violation of data confidentiality, copyright and other areas;
- Regular documentation updates: keeping your legal documents up to date with the latest changes in legislation.
These services will help you minimize risks and provide reliable protection for your online business. Antwort Law lawyers will be happy to assist with the legal security of your corporate website.